Damascus

“Outstanding people.”
Mr. Bullington

“Excellent service. I was very impressed and pleased by the attitude, skill, and professionalism of the two technicians that performed this job.”
Mr. Jews

“Tony and his crew were 100%. Nice job and quick response, keep up the good work!”
Brian Miller

Derwood

“Crew members that did the installation were very careful about my home and extremely polite and kind.”
Margaret Barrett

“I’ve been a very happy customer for 12 years. I’ve always been pleased with your service.”
Arlene Antonicelli

“Chris was a pleasure to work with.”
Victoria Levine

“Dave was one of the nicest and most helpful technicians I have worked with. As a new homeowner, I was most appreciative.”
Susan Brandenberger

“We have had excellent work from you before. We would like to say that the effort of your firm was superb. Both Shaun and Bill were professional and helpful and a great asset to your firm.”
Robert N. Marshall

“Apparent good knowledge of equipment options available and the real differences between them; Apparent good knowledge of heating and cooling system characteristics and performance; A professional approach to preparing the estimate and an awareness of the need to perform this inherently messy work without damage or excessive mess to the house and completely clean up afterwards.”
Don Plotkin

“Our new heat pump works just fine!!! Installation was neat and expeditious. All is well.”
Harold B. Curtis

“Great price, timeliness, outstanding persons to deal with and no pressure. Tony and Bill should be commended for an outstanding presentation and also Chris and his crew for a job well done, thanks again.”
Ruben Montalvo

“Took the time to explain options in types of furnaces – another competitor recommended one model and didn’t discuss multiple cycle options, etc. Also, your preferred air cleaner brand is superior to Honeywell which is still dominant.”
Dave Lynn

“Tell Chris that the system is working GREAT in the sunroom. Considering that the room is ALL glass, the bills have been quite low and the comfort factor is amazing.”
David Levin

Gaithersburg

“I have always had positive experiences with your company. I always feel as if everyone is being truthful and not trying to sell me something I don’t need. Everyone that has serviced my unit has been professional and courteous. Because of this experience, I refer your company to others and I know for a fact that these friends are just as happy with your company as I am.”
Lynda A. Bindseil

“Excellent service was provided; installation was professionally done.”
David Entin

“Polite, intelligent people answering the phone and prompt service. Great service!!!”
Peter A. Gregori

“Your courteous and knowledgeable employees are the best company to ever do work at my home. They did a great job on the installation of a new air conditioner several years ago and now an expert furnace installation. Your work and business is 5-Star in my book. Keep doing what you’re doing.”
Mr. & Mrs. Dickerson

“It’s not easy to find a contractor that you can trust or rely upon without thinking you’re being taken advantage of. With your organization, I get the sense that I can trust you guys for being honest, reliable and competent. It’s nice to have the same technician come to service the equipment. Your office staff is friendly and helpful. Same day service is certainly appreciated as well.”
Mr. Mukesh Patel

“I want to thank you for the timely response to replace one of out heater units. Your excellent service and quality of workmanship is very much appreciated.”
Robert L. Bartels

“I have been a maintenance agreement customer for over 10 years and have never had a bad experience. Your staff has ALWAYS arrived on time, conducted the service efficiently and effectively, and left me a happy customer.”
Elise Heumann

“I was very happy with the options presented and the very fair resolution to my problem, the install was done great and I have always been happy with your services and prices.”
Katie Gurcan

“I had used them previously for an AC repair last summer and they were wonderful. Once again, they were on time and did a great job.”
Karen Stoos

“Your team just installed a new unit in my basement. They were here at 8am and out by 10am. They were very professional and did excellent work.”
Jeffrey J. Behnke

“Gaithersburg A/C & Heating has been servicing my home for quite a number of years. I trust your service to do a good job and be competitive.”
Frank Cardile

“Thank you so much for the wonderful service! When the a/c compressor died, I thought we might have to wait quite sometime before anyone would be able to come out to look at it. I called at 6:30pm Thursday evening and left a somewhat frantic message for someone to call in the morning--I received a callback at 7am, and Dave was here promptly at 9am. By 10am he had already scheduled us for a new a/c unit and coil installation at 1:00pm! Your staff was here early, worked very efficiently, and our unit was up and running by 2:30pm! Being eight months pregnant, I am especially appreciative of the speed at which our problem was resolved. I have only good things to say about your work, and would recommend you to anyone! Thanks again! Your courtesy and timeliness was excellent, making our decision to use you again very easy!”
Brad and Jennifer Ehlers

Germantown

“I am highly impressed by your company and currently am totally satisfied with my new system. If there were higher marks than excellent, I would give them.”
Charles Davis

“I was very impressed today by your team. I really appreciated…your willingness to come out and install my heat pump so quickly after hearing about my heart condition and how important it is for me to have air conditioning in humid weather! I also appreciated how paper sheeting was put down so mud wasn't tracked through my house and how your entire team took great care to take off their shoes when they went to different areas of the house. I felt you showed a great deal of respect for my home and professionalism in your work. Thank you so much!”
Katrina Ivatts

“I was very pleased with the service. They were honest, courteous and professional. They did the job in a quick, timely manner. Thank you for all your help.”
Mr. Hernandez

”Your men were extremely well organized, knowledgeable, productive and obviously had a very good work ethic. They were also very comfortable to have around. Once in a while, some make me apprehensive. Your men are excellent and Chris really inspires trust.”
Ms. Raser

“The staff was extremely professional and helpful. Chris even walked me through the functions of my thermostat, he was patient and courteous. I would highly recommend your services to any of my friends. Thank you very much.”
Mr. Joseph

Montgomery Village

“I was so impressed with the professionalism demonstrated by all of your team members who helped with the installation. The team operated in unison and were very knowledgeable. They completed the job efficiently and timely. They were very respectful of our home and possessions.”
Ralph and Arrietta Wagner

“We have always been pleased with your performance in the past as well as the professionalism of your employees.”
Mary-Beth Heald-Myers

“Have been a customer since 1979! Delighted!”
Susan Frampton

“You provided excellent service over the past 25 years. You provide service to most of my neighbors. I always recommend you when I hear of someone needing heat or a/c service.”
W. Kevin Hainsworth

“Richard initially came out to examine my heat pump and he spent a good deal of time assessing the problem, explaining it to me and was overall an excellent representative of the company. The guys that came out today to install my new heat pump and air handler were wonderful, friendly, courteous, respectful and very patient with my questions…they were a great team!”
Sue L. Thompson

“Excellent job. Keep up the excellent work!”
Edwin Rivera

“We have been satisfied with the service every time we have used your company. The technicians are pleasant, clean and patient explaining the problem/resolution.”
Janet Soressi

“Your staff is great from the office staff who handled the call to the technicians who serviced and installed my new equipment.”
Elaine Brady

“Everyone there has been wonderful. Thanks again.”
Mr. Young

North Potomac

“Chris, the installer, was great. And I want to thank the supervisor who was able to juggle the schedule around so that you were able to do a same-day emergency AC installation so we could leave town the next morning for a previously arranged vacation.”
John Weld

“Your office personnel, technicians and install team are all very professional. I would not hesitate to recommend your company.”
Ralph Frisbee

“Three years ago you installed a new AC unit. Since then I have relied on you for service.”
Richard Swerlow

“I would like to take this opportunity to thank you all for taking such good care of my home. Truly appreciate it.”
James Tsou

“Service has always been excellent and service personnel courteous and professional. They wipe their feet before coming into the house!”
Gil and Diane Wright, Jr.

“Excellent customer service. Extremely satisfied with previous service concerning conversion from oil to gas heat.”
Larry Nadel

Olney

“Your representative and company have provided the best level of service of any service company I have used. There is no point in looking at any other provider!”
Douglas Conley

“We were very pleased with everything and will recommend you to our friends.”
Mr. Shankman

“We appreciated the time Chris spent explaining the technical aspects of selecting and operating the furnace.”
Mr. Price

“Your team was neat courteous, very professional, good communicators and demonstrated excellent teamwork. We were exceptionally happy with your service.”
Mr. Connors

“I was so impressed by both the professional appearance of the technicians, but also with the bid, initial consultation, and explanation of our new system. Thank you so much – You should be very proud of the image you present and the quality of your work.”
Jennifer Johnson

“Very pleased with overall experience. Office staff, as well as HVAC techs, were efficient and professional. Would highly recommend to friends.”
Mrs. Little

Potomac

“Consistently good work and friendly and thoughtful service.”
Allan Kukalow

“I have been a satisfied customer for over 25 years. I am impressed that over that time, your colleagues have always been punctual, problems are fixed the first time, services are reasonably priced, you only try to sell me what I need and my home always looks as neat after a service call as it did before. I look forward to our continuing long term relationship.”
Howard Wilchins

“You had installed a new A/C about 20 years ago; we found you were still highly rated by (a leading consumer ratings guide). Highly impressed with Chris Leonard's ability to address our problem and concerns (and his detailed, clearly laid out proposal) --and that he would be part of the installation team, an important factor to us because of complications involved with bringing the existing system up to code. We have a service contract with another company, but they wouldn't do the grille work or cut an access to the flue pipe. Although another contractor, also double-check-rated in (leading consumer ratings guide), gave us a much lower estimate, Chris was able to modify the cost enough so that we felt okay with not going with the lower estimate. Chris and the team inspired trust -- from the initial proposal stage through completion of the work. They even called to let me know they were held up in traffic but would be here soon. No one ever got annoyed if I asked a question, as many contractors do. I especially appreciate Chris's and Bill's patience at the very end. They didn't rush off. They explained everything. It is always stressful for me to have people working in my home for half a day, and I was not well today to boot -- but they did indeed make it as comfortable an experience as it could be. Thank you!”
Bob & Laurie Sunshine

“We have been extremely pleased with the service and the techs who do the work. They are always on time and arrive looking neat and clean. If we call with a problem, we have been serviced that same day. We are very happy we switched to your company a year or so ago. Thank you.”
Joanne Lewis

“I’m always amazed (and thankful) that the level of service in this company has remained so superior over the years. You are easy to communicate with, efficient, jobs are done right the first time (that’s unheard of in this business), and provide a pleasant experience overall. Also, your website is excellent. Keep it up!”
Mr. & Mrs. Crater

Rockville

“You sent a real professional team.”
Sherman Francisco

“We needed emergency service 5 years ago on Christmas day and our neighbor recommended you. We were impressed with the response and the service.”
George Brew

“I have kicked myself every day that I have not returned this survey, BUT I am glad that I waited, because I received on Monday night (the coldest day of the year) a strange message on my thermostat requiring attention. I cannot think of another business where at 10:30pm the owner of the company would make a house call and be absolutely lovely about it. Thank you to your company! I couldn't be happier with your service.”
Abigail Betts

“We have used your services for years and have been pleased with the results.”
Susan & George Spangler/Jennifer Lyons

“Great job, very happy with your service.”
Robert & Susan Harrison

“Tony gave a lot of attention to our needs, provided brochures and answered questions completely; seemed very professional; excellent price.”
Martine Palmiter

“Overall - one of the few pleasurable experiences we've had in this area with a contractor (i.e. on time, professional installation, no mess left in work area, all new equipment/wiring installed, etc.). Installation was performed AS PROMISED - no surprises. We will recommend your company to others. My wife was happy and that means everything :)”
Brian Jablon

“We have been dealing with you for close to ten years and have been satisfied from the start.”
Aaron Kinberg