There are several steps you can take to ensure that you’re dealing with a reputable heating and air conditioning company. Please review the section on our website Replacing Your System. First and foremost, start your search with the companies that are Factory Authorized Dealers.
Gaithersburg Air Conditioning & Heating, Inc. is proud to be a Bryant Factory Authorized Dealer. In order to become a Bryant Factory Authorized Dealer, we have met strict standards for quality, expertise and service. Bryant has measured our level of customer service to ensure the highest standard of quality and continues to do so. Employees are required to be NATE Certified – a rigorous certification program designed to validate the necessary knowledge required of HVAC technicians.
As a Bryant Factory Authorized Dealer, Bryant requires us to take part in continued education programs through training at their Bryant Academy. We also must have all appropriate licenses, insurance and adhere to standard business requirement – All in an effort to protect our customers.
Most importantly for you, Bryant offers our customers a 100% Satisfaction Guarantee covering both the equipment and our service. If for any reason at all you are not satisfied with the performance of your new comfort system, we will refund every cent of your investment and remove the system from your home at no cost to you.
This guarantee is our way of showing you that we are truly dedicated to making you comfortable at Gaithersburg Air Conditioning & Heating, Inc.